Matrix ETERNITY NE System Manual 7
CHAPTER 2
Product Description
ETERNITY NENX is an integrated Unified Communication Server with seamless mobility. It caters to the
communication requirements of small businesses.
ETERNITY NENX offers connectivity to analog and digital networks: CO, Mobile and VoIP. So, you have access to
multiple telecom networks on a single platform. The system's intelligent Least Cost Routing logic diverts your calls
through the appropriate network, ensuring least possible call cost.
Intelligent features like Auto Attendant, CLI based Routing and Dial by Name ensure efficient call management and
prompt response to callers.
Least Cost Routing and Call Budgeting help reduce communication cost and enhances productivity.
ETERNITY NENX can route a VoIP call to GSM. In the same way, a call can be routed either on VoIP, GSM or CO.
Further, you can select Fixed or Least Cost Routing to route outgoing calls. ETERNITY NENX can handle calls on
all ports simultaneously.
ETERNITY NENX can work as an adjunct to your existing telephony infrastructure, as a Gateway, saving the cost
of equipment replacement, wiring and installation, while giving you multiple network connectivity and a host of
intelligent features. It is a unique convergence of innovative switching technology and intelligent software features.
The system is built on PCM/TDM, 100 percent non-blocking, digital technology, providing high density switching,
and is powered by a 32-bit RISC processor. Ensuring reliable, efficient, and unrestricted simultaneous
communication (incoming and outgoing) by all users.
UC Features
• Set/View Presence
• Presence based call controlling (make call/reject call)
• Video Calling
• IM using VARTA WIN200, VARTA ADR100 and VARTA AMP100
• IM using third party SIP Phones/soft clients
• IM to SMS and vice versa using SMS Server
• SMS campaigning using SMS Server and SMS Gateway (in collaboration with third party SMPP
application)
• Smart Handover from extension to mobile
• Smart directory access using VARTA WIN200, VARTA ADR100 and VARTA AMP100 for easy and quick
access to the extensions and other contacts
• Mobile and Remote workers support
• Outlook integration using CTI Interface
• Auto-attendant with configurable call-flow
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