Matrix ETERNITY NE System Manual 1201
CHAPTER 10
Voice Mail Features
Accessing your Mailbox
You will be able to access your mailbox only if there is a free VMS channel. For more details, see
“Configuring VMS General Parameters”.
If you have CDMA Mobile SIM is installed in your system, it is recommended to avoid using Voice Mail
features as the DTMF Detection might not work efficiently.
To access your Mailbox from your own extension:
• Dial 390.
• System prompts you with:
“You have no new messages”, if there are no new messages in your mailbox.
“You have n new messages”, if there are new messages in your mailbox (n = No. Of messages).
• Enter your Mailbox password.
• You will enter the “Mailbox Access” menu.
To access your Mailbox from another extension:
• Dial 3801/3802/3803.
• System prompts you with, “Welcome! Please dial the extension number or To dial by name press ‘6’,To
leave a message press ‘7’, To access your Personal Mailbox press ‘8’, For further assistance press ‘9’, To
disconnect the call press ‘#’.
• Dial 8. System prompts you to dial extension number.
• Dial your extension number to access your mailbox.
• System prompts you with:
“You have no new messages”, if there are no new messages in your mailbox.
“You have n new messages”, if there are new messages in your mailbox (n = No. of messages).
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