Matrix ETERNITY NE System Manual 551
CHAPTER 9
Features and Facilities
If you have CDMA Mobile SIM is installed in your system, it is recommended to avoid using Voice Mail
features as the DTMF Detection might not work efficiently.
The features where the caller is asked to dial digits and the system has to detect it, for example, DID,
Voice Mail Auto Attendant etc might not work efficiently.
Abbreviated Dialing
Abbreviated Dialing is the use of Short Codes (abbreviated numbers), to dial out long-digit numbers. It is also
referred to as Memory Dialing.
Abbreviated Dialing allows you to dial frequently called, long-digit numbers quickly and easily.
This feature requires you to store the frequently called, long-digit numbers
92
and their corresponding short codes in
special lists, known as 'directories'. These directories may be 'personal' or 'global'.
SARVAM UCS supports two types of Abbreviated Dialing based on the type of directory used: Personal
Abbreviated Dialing and Global Abbreviated Dialing.
Abbreviated Dialing forms the basis of two other features of SARVAM UCS: “Dialed Number Directory” and “Quick
Dial”.
Personal Abbreviated Dialing
This variation of Abbreviated Dialing makes use of the Personal Directory.
Personal Directories can be configured and assigned to groups of extensions. The use of Personal Directories is
limited to the extensions to which they are assigned.
A single personal directory accommodates 25 numbers. Each number may be up to 16 digits long. A personal
directory has Index numbers from 1 to 25 against which the frequently dialed telephone numbers are stored along
with their corresponding Names and Trunk Access Code (TAC).
As many as 50 different personal directories, numbered from 01 to 50 can be created and assigned to SLT and SIP
Extensions.
92.These may be numbers of your branch offices, your clients, numbers of emergency services such as fire, police.
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