1060 Matrix ETERNITY NE System Manual
Station Message Detail Recording (SMDR)
SARVAM UCS can record the details of Internal, Incoming and Outgoing calls made from/to all the extensions. This
feature is called Station Message Detail Recording (SMDR).
SARVAM UCS has a total SMDR buffer capacity of 12000 calls. It stores:
• 6000 outgoing calls.
• 5000 incoming calls.
• 1000 internal calls.
You can store SMDR; obtain SMDR as a Report whenever you want or obtain it Online, immediately after the call
has been made or received. You can also use SMDR to calculate the cost of the calls.
To be able to use SMDR, you must configure:
• SMDR - Storage: These parameters are configured to enable the storing of the Incoming Calls,
Outgoing Calls and Internal calls using filters. See “Station Message Detail Recording–Storage”.
• SMDR - Report: These parameters are configured to assign destination port for getting report of
Incoming, Outgoing and Internal calls to get offline report. See “Station Message Detail Recording–
Report”.
• SMDR - Online: These parameters enable you to obtain Online report of Incoming, Outgoing and
Internal calls. With Online SMDR you can obtain details of each call immediately after the call has been
made or received. You can also set the call record format you want for Incoming calls when SARVAM
UCS is interfaced with a third party call accounting software (CAS). See “Station Message Detail
Recording–Online”.
• SMDR - Posting: These parameters enable you to interface third-party call accounting software (CAS)
with SARVAM UCS for call cost calculation. You can select the protocol supported by the call
accounting software and further customize the handshaking parameters and call record formats. See
“Station Message Detail Recording–Posting”.
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