Matrix Telecom ETERNITY NE - Dial by Name

Matrix ETERNITY NE System Manual 803
Dial By Name
Dial By Name enables extension users to call another extension or an external party by dialing the name of the
person, instead of dialing their number.
This feature is accessible only to extension users of the Extended IP Phone.
With Dial By Name, extension users need not remember the desired party's telephone number or short codes, i.e.
“Abbreviated Dialing” codes.
For each extension, the database for names used in Dial by Name is drawn from:
• the Personal Directory, which is assigned to each extension, wherein up to 25 external party numbers
along with their names may stored. The system uses the Personal Directory to dial external parties by their
names. See “Abbreviated Dialing” to know more.
• Global Directory, which is assigned to the extension in its “Class of Service (CoS)”. The Global Directory
is a system-wide list of external party numbers and names. Upto 999 numbers can be stored in this
directory, and parts of the Global Directory (Part 1, 2, 3) can be assigned to each extension in its Class of
Service. See “Abbreviated Dialing” to know more.
• Names of Extensions, which are names of users/ department groups. Their names are assigned to SLT
and SIP extensions to identify the extension users. Names of Extensions are necessary for making internal
calls using the Dial By Name feature.
How it works
• Press the DSS Key assigned to 'Dial By Name' feature.
• On SPARSH VP248, press the 'Names' key. On SPARSH VP310, press the ‘Contacts’ key.
• The prompt <Name:XXX> appears on the phone display.
• Enter the name of the desired party
131
.
• For example, you wants to call Midas Biz, enter the letter 'M' using the keypad.
• The system displays in alphabetical order, all names starting with 'M'. These numbers are drawn from the
Personal and Global Directories assigned to your extension and the Extension Names configured in the
system.
• Scroll the list using the Up/Down navigation keys to reach the desired contact's name.
OR
Instead of scrolling the entire list, you can enter more than one initial letter of the contact's name. The
search is narrowed down to more accurate matches. The phone displays the matching entries in the
directory.
• Select the desired name by pressing 'Enter' Key.
• The system dials out the number stored under the selected name. The number is displayed on the your
phone.
131. The process of entering the names is the same as when writing text messages (SMS) from a cell phone. The keys must be
pressed multiple times in quick succession to enter the desired alphabet.