Matrix ETERNITY NE System Manual 1157
Toll Control
Toll Control (or Toll Restriction) is an expense control feature of SARVAM UCS. It enables you to program the
system so that each extension has a designated calling permission referred to as 'Call Privilege'.
Each type of Call Privilege allows the extension users to call certain areas and restricts it from calling others. The
extension users can also be restricted from dialing of specific telephone numbers.
SARVAM UCS supports the following types of Call Privileges:
• No Calls: Dialing of all external numbers is restricted. Only internal (extension-to-extension) calls are
allowed.
However, by default the numbers configured in Global Directory Part 1 will be allowed to be dialed out as it
is enabled in the Class of Service of the extension.
If you have enabled Global Directory Part 2 and 3 in the Class of Service of the extension, the numbers
configured in these will also be allowed to be dialed out.
Therefore, if you want to restrict the extension user to dial external numbers, you must deny Global
Directory Part-1, Part 2 and Part 3 in the Class of Service of that extension.
• Local Calls: Dialing of outgoing calls to Local area numbers, in addition to internal calls, is allowed. It is
possible to restrict calls to certain local numbers. To apply this Call Privilege, you must configure the list of
Local numbers.
• Regional Calls: Dialing of outgoing calls to regional numbers is allowed, in addition to internal and local
calls. It is possible to restrict calls to certain regions. To apply this Call Privilege type, you must configure
the list of Regional numbers.
• National Calls: Dialing of domestic, long-distance numbers within the country is allowed, in addition to
internal and regional calls. You can also restrict calls to certain parts of the country. To apply this Call
Privilege type, you must configure the list of National numbers.
• International Calls: Dialing of international numbers is allowed, in addition to local area, long distance
and internal numbers. You can also restrict calls to certain countries. To apply this Call Privilege type, you
must configure the list of International Numbers.
• All Calls: Dialing of all types of numbers—local, regional, national, international—is allowed, without any
restriction.
• Limited Calls: Dialing of only specific Telephone numbers (regional, national or international) is allowed.
By applying this Call Privilege type, you can allow and restrict dialing of telephone numbers starting with a
particular digit, or a particular area code, or certain telephone numbers only. To apply this Call Privilege
type, you must program a list of the Limited numbers that are to be allowed and numbers that are to be
restricted. You can configure three such Limited number lists
Toll Control forms the basis of the features Dynamic Lock, Call Budget on Extension and Call Budget on Trunk.
Using “Dynamic Lock”, extension users can change the Toll Control (Call Privilege) of their extensions on their own.
The Operator or System Administrator can also change the Toll Control of the extension using Dynamic Lock. To
support this feature, SARVAM UCS offers four levels of Toll Control, from 0 to 3.