Matrix ETERNITY NE System Manual 1
CHAPTER 1
Introduction
Welcome
Thank you for choosing Matrix ETERNITY NE! We hope you will make optimum use of this intelligent and versatile
Unified Communication Server. Please refer this document carefully to get acquainted with the product before
installing and operating it.
About this System Manual
ETERNITY NE has three variants built on the ETERNITY NENX platform, denoted as ETERNITY NENXIP50,
ETERNITY NENX416 and ETERNITY NENX312.
This document provides detailed information and instructions for installing and configuring ETERNITY NENX. It
also provides essential guidelines for configuring and accessing different features and facilities offered by it.
This document also aims to provide important informations and instructions related to ETERNITY NENX so that
you can get properly acquainted with the Server and can use it effectively and efficiently.
You may also refer to ETERNITY NE Quick Start, for quick installation. To view or download the Quick Start, scan
the QR Code printed on the Product Label/Packaging Label.
You may also view or download the Quick Start from https://www.matrixtelesol.com/product-manuals.html
For instructions on using the features of the Server by the clients, refer to the respective User Guides. The
documentation can be found at the link shared above.
For product registration and warranty related details, please visit https://www.matrixcomsec.com/product-
registration-form.html
This is a common document for all the variants of ETERNITY NENX, that operate using the SARVAM UCS
SOHO Application. This document is written with reference to ETERNITY NENXIP50.
Intended Audience
This System Manual is aimed at:
• System Engineers, who will install, maintain and support the system. System Engineers are persons who
customize the system configuration to meet the requirements of the organization/users. It is assumed that
they are experienced in installing the system, are familiar with telecom wiring technology, how it works, and
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