1234 Matrix ETERNITY NE System Manual
Sending Messages
The VMS enables extension users to send messages to other extensions that have a mailbox. An extension user
can send a message to as many as 10 destinations at a time. The extension user can send the message either to a
specific mailbox or to a Distribution List.
VMS also gives facility to the Sender of the message to request a read receipt of the message sent. When the
Recipient has read the message, the VMS generates a file containing the first 5 seconds of the message that was
sent and delivers it to the Sender's mailbox in the form of a new message with the Date and Time stamp and the
prompt: "This message was read by <Extension Name> <5 seconds of message sent>". If the Sender does not
request ‘read receipt’, no such message is delivered to the Sender.
How to use
Call the VMS by dialing 390,
• The VMS takes you to your mailbox.
• VMS responds with: "You have <n> new messages" followed by the prompt: "Enter your mailbox
password".
• Enter your mailbox password VMS prompts: "You have n new/no new messages."
• VMS prompts: "To listen to new messages press '1', to listen to old messages press '2', to send a message
press '3', to change your mailbox settings press '4'."
•Dial 3 VMS prompts: "Enter the destination/s and dial hash to end."
• Dial valid extension numbers/distribution list number VMS prompts: "Record your message after the
beep and press any digit to end".
• Speak to record the message and press any digit to end.
The system provides an option to the caller to verify the message before storing the same. Enable the
Message Verification check box and configure the digits for the Message Leave Options. The message will
be played as per the digits selected for the options. For detailed instructions, see “Message Send/Forward
Settings”.
• VMS prompts "To request read receipt press '1', to ignore read receipt press '2'."
• If Message Verification flag is disabled then VMS will not playback the recorded message.
• Dial 1 to request read receipt of your message, else dial 2.
• VMS responds: "Message sent as normal."
Extension users must be careful in dialing destination numbers. If invalid destination is entered then the
VMS will clear all the entries and will ask the mailbox owner to re-enter all the destinations again.
Once a valid destination number is entered and no more extensions are selected, the VMS
understands it to be the end of list and sends the message.
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