488 Matrix ETERNITY NE System Manual
Prompts Management
Prompts Management allows you to view all the prompt folders present in the system for each of the configured
languages. You may upload or download a prompt file to/from the VMS Prompt folders for any language. The
default prompts recorded in English language are provided to you. See “VMS Prompts” for details.
You may overwrite the default prompts or upload new prompts. While uploading the prompts for other languages,
you must record them with reference to the default prompts listed under the topic VMS Prompts.
There are 21 Prompt folders present in the system. The first 11 folders are flexible while the others are fixed.
The Flexible Folders are:
•Greeting
• Auto-Attendant
• Number Dialing
• No Digit Dialed
• Invalid Digit Dialed
• Expiry of Count
• Call Transfer Type
• Call Transfer Unsuccessful
• Information
•MoH
• Disconnect
The Fixed Folders are:
• Language
• Dial by Name
• Call Transfer
• Message Record
• Message Send Forward
• Mailbox Access
• Mailbox Access Menu
• Number
•Alarm
• Miscellaneous
The Flexible Folders include the prompt files which the system uses according to the configuration done by you.
You may upload new prompt files, download and delete the existing files from the system.
The Fixed Folders include the prompt files which the system uses internally and are non-configurable. You may
overwrite or download the existing files but cannot delete these from the system.
The following table defines the maximum number of prompt files supported in each folder.
Folder Name Maximum Prompt files supported
Maximum length allowed for each folder
(seconds)
Greeting 24 180
Auto-Attendant 99 180
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