268 Matrix ETERNITY NE System Manual
Call Pickup Group
The Call Pickup feature of SARVAM UCS allows extension users to answer (internal and trunk) calls ringing on
other extensions from their own extension; without physically going to the ringing extensions. For this extensions
must be assigned to Call Pickup Groups.
See “Call Pickup” to know more about this feature.
You can create as many as 8 Call Pickup Groups, and assign the extensions to these groups.
To create a Call Pickup Group,
• Click Call Pickup Group.
• For the desired Call Pickup Group Number, double click the Extensions field.
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