Matrix Telecom ETERNITY NE - Day Night Mode

Matrix ETERNITY NE System Manual 781
Day Night Mode
Certain features of the SARVAM UCS like Operator, Class of Service, Toll Control, Built-In Auto Attendant, Direct
Inward System Access (DISA) etc, require extensions and trunks to behave differently according to the Day Time
(Working hours), Break hours and Night Time (Non-working hours), which are referred to as Time Zones.
These Time Zone dependent features and facilities are operated automatically according to the Time Tables
configured in the system. In a Time Table, the Time Zones — Day Time (Working Hours), Break Hours and Night
Time (Non-Working Hours) are defined for the entire week. Time Table is assigned to trunks, extensions and other
time zone dependent features. The system executes the Time Zone dependent features and facilities automatically
according to the Time Table. To know more refer the topic “Time Tables”.
Day Night Mode allows you to manually change the Time Zone of the system at any point of time, by issuing a
command or by pressing the DSS key on the phone. For example, the office is to be closed on account of an
unplanned holiday or emergency. So, the Time Zones of all extensions and trunks must be set to Non-working
hours to route outgoing calls and land incoming calls from/to the appropriate destination. You can set the SARVAM
UCS to Night Mode until the office remains closed and set it back to operate as per the Time Table, when work is
resumed.
To cite another example, the office must work for extended hours. You can set the SARVAM UCS to Day Mode and
set it back to operate as per the Time Table.
When you set the system in Day Night Mode, the system overrides the Time Tables assigned to Trunks,
Extensions and Operator. According to the mode you selected, it applies Working Hours/Break Hours/Non-Working
Hours to run all the Time Zone dependent features of the system.
When the system is set to Day Mode, it applies Working Hours as the Time Zone for all extensions, trunks and
Time Zone dependent features and facilities. When the system is set to Night Mode, it applies Non-Working Hours
as the Time Zone on Time Zone dependent features of the system.
Thus, Day Night Mode forces the system to work in a particular Time Zone, until it is changed again, manually.
How to Configure
Day Night Mode can be set by the System Engineer (SE Mode) as well as the System Administrator (SA Mode).It
can be done using Jeeves or by dialing a command from a Telephone.
Setting Day Night Mode from SE Mode using Jeeves
• Login as System Engineer.