912 Matrix ETERNITY NE System Manual
Hot Desking
Hot Desking enables extension users to use all the properties of their own extension from another extension.
Hot Desking is useful for people who are often away from their own desks and must work from another. Hot
Desking allows them to use all the features and facilities of their own extension from another.
How it works
This feature is supported on SLT extensions only.
Hot Desking is possible only from one SLT to another SLT extension.
The User Password of both extensions involved in Hot Desking must not be 1111.
Hot Desking can be performed only when both the extensions are idle.
To perform Hot Desking two extensions are required:
• The Host Extension - the extension whose user performs the Hot Desking.
• The Hot Desk Extension - the extension on which Hot Desking is performed.
When Hot Desk is performed from the Hot Desking extension, all the properties of the Host Extension are copied to
the Hot Desk Extension.
On the Host Extension, the user cannot perform any activity except Cancel Hot Desking.
You must cancel Hot Desk from both the Hot Desk Extension and the Host Extension.
After canceling Hot Desk, the Host Extension and the Hot Desk Extension acquire their original properties.
How to configure
For this feature to work, the feature 'Hot Desk' must be enabled in the“Class of Service (CoS)” of the Host
Extension and the Hot Desk Extension. By default, this feature is disabled on all extensions, so none of the
extensions can use this feature. To enable this feature in the CoS of the extensions, see “SLT Extensions” and “SIP
Extensions” under “Basic Settings”.
How to use
For SLT Users
To perform Hot Desk
• Go to the SLT extension (Hot Desk Extension) with which you want to swap your SLT extension (Host
Extension) properties.
• Lift the handset of the Hot Desk extension.
• Dial 1091.
• Dial Host Extension number
• Dial Host Extension User Password
• Replace handset.
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