552 Matrix ETERNITY NE System Manual
With a personal directory assigned to an extension, the extension user simply dials out the Feature Access Code
for Abbreviated Dialing and the Index Number at which the desired number is stored in the personal directory.
For example: personal directory number 02 is assigned to extension 21. The number 02652630555 is stored at
Index number 16 of this directory. The user of extension 21 can call this number by simply dialing '8' (feature
access code) followed by '016' (the index number).
The System will automatically dial out the number using the Trunk Access Code (TAC) specified for this number in
the personal directory.
• When an extension user dials an abbreviated number from the Personal Directory, the system first
checks the Outgoing trunks and Toll Control Level assigned to the extension and then dials out the
number.
• Each extension can access only the personal directory assigned to it.
• Personal Directory can be configured by the System Engineer, as well as extension users. Extension
users can add contacts to the Personal Directory assigned to them from their extensions phones.
Global Abbreviated Dialing
This variation of Abbreviated Dialing makes use of a system-wide list of numbers stored in the memory of the
SARVAM UCS, referred to as the Global Directory.
Being a system-wide list, the Global Directory can be accessed by any extension connected to the system.
The Global Directory has the capacity to store up to 999 numbers of a maximum of 16 digits each. The Global
Directory is divided into three parts:
• Part 1 - contains Memory Location codes 100 to 799.
• Part 2 - contains Memory Location codes 800 to 899.
• Part 3 - contains Memory Location codes 900 to 999.
The Global Directory has Memory Location codes starting from 100 to 999. The telephone numbers along with their
corresponding names are stored against Memory Location codes.
Whenever an extension user of SARVAM UCS wants to use Global Abbreviated Dialing, all that the user needs to
do is dial the feature access code ('8' or '6') and the Memory Location code at which the desired number is stored.
For example: the number 02652630566 is stored at Memory Location 102 of the Global Directory. Now, extension
users of SARVAM UCS can call this number by simply dialing the '8' or '6' (feature access code for Abbreviated
Dialing) followed by '102' (Memory Location code at which the desired number, 02652630566, is stored).
The system will dial out the number using any of the trunks selected for routing Global Directory’s numbers.
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