Matrix ETERNITY NE System Manual 553
• Extensions can use Global Abbreviated Dialing only if this feature is enabled in the “Class of Service
(CoS)” allowed to them.
• Further, an extension can access only that part of the Global Directory which is allowed to it in the CoS.
For instance, if extension 21 is allowed Global Directory Part 1 in its CoS, the user of extension 21 can
dial out only those numbers contained in Global Directory Part 1.
• Extensions must be assigned all three parts of the directory in their Class of Service to be able to
access the entire Global Directory. By default, only Global Directory Part 1 is included in the CoS of all
extensions. Therefore, all extension users can dial numbers stored in Global Directory Part 1.
How to configure
For both Personal and Global Abbreviated Dialing to work, the System Engineer must:
• Configure the Personal Directories and the Global Directory.
• Assign Personal Directory to the desired extensions, which may be SLT and SIP extensions.
• Enable Global Directory Part 1, Part 2 or Part 3 as desired in the Class of Service allowed to the
extensions.
It is possible for extension users to configure their Personal Directories using their own phones.
It is also possible for Extended IP Phone users to add, delete and edit contacts in Global Directory Part 1 from their
extension phones. For this, Global Directory Part 1 and Global Directory Programming must be allowed in their
CoS by the System Engineer.
Preparing Numbers Lists for Personal and Global Directories
In consultation with the extension users, you may:
• Determine the number of personal directories that need to be configured.
• Make a list of numbers frequently dialed by the extension.
• Ask the extension users the numbers they want to include in the personal directory of their extension.
• Make separate lists of numbers along with their corresponding names, email id, group and trunk access
codes, for each personal directory. You may draw tables on paper and enter the numbers and
corresponding names, email Ids, group and trunk access codes against each Index number.
Personal Directory 01
Index No. Number Name
Email ID
(optional)
Group
(optional)
TAC
1
2
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