926 Matrix ETERNITY NE System Manual
• User Absent/Present: SARVAM UCS will place the Intercom call on the called extension only if the status
of the called extension is ‘Present’.
• Auto Call Back: When the Intercom call is generated and the called extension is busy, the calling
extension can set Auto Call Back on the called extension. When the called extension is free, SARVAM
UCS will serve the Auto Call Back request set by the calling extension. The ACB call placed on the called
extension will be a normal call.
.
•DISA: An Intercom call can be generated also from DISA mode.
• Priority: The calling extension must have a higher Priority level than the called extension.
When the Intercom call is generated on SIP Extension having multiple call appearance and already a call
is present on the SIP Extension then the SARVAM UCS will place the Intercom call as normal call on the
SIP Extension.
How to configure
To provide this feature to extension users, you must enable this feature in their Class of Service. See Class of
Service in the “SLT Extensions” and “SIP Extensions” topics under “Basic Settings” for instructions
How to use
For Extended IP Phone Users
To use intercom to call an extension
• Press the DSS Key assigned to Intercom.
OR
Dial *5
• Dial the desired extension number.
• The called extension’s speaker goes OFF-Hook.
• You are in speech with the called extension.
• You may talk.
For SLT Users
To use intercom to call an extension
• Dial *5 followed by the desired extension number.
• The called extension’s speaker goes OFF-Hook.
• You are in speech with the called extension.
• You may talk.