1026 Matrix ETERNITY NE System Manual
• Click RCOC (Return Call to Original Caller) to expand.
• Select the Set RCOC for Calling Extension, when Called Number is busy/ switched-off/ not
responding check box to enable this feature on the desired trunk port.
• Click Submit.
Similarly, you can enable this feature on SIP trunks.
Enabling RCOC in Class of Service
By default the 'RCOC' feature is enabled in the “Class of Service (CoS)” of all extensions of SARVAM UCS. So, all
extensions of SARVAM UCS are by default allowed this feature.
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