Matrix ETERNITY NE System Manual 1195
• Extension user A can 'Walk-In' into B's extension 201 by dialing:
• the feature code for 'Walk-In Class of Service'.
• A’s extension number, 301.
• A’s User Password (the default password 1111 will not be accepted, it must be changed first).
• On successful Walk-In, SARVAM UCS applies the Class of Service, Toll Control and other features /
facilities of the Source Extension 301 on the Destination Extension 201.
• Extension user A can make external and internal call from extension B.
• If Extension 301 has Walk out automatically on completion of call selected as the Walk-In/Out mode
for the extension, A will be 'Walked-Out' when the current call ends or if A goes ON-Hook at any time after
walking into extension 201.
• If Extension 301 has Walk out on user request selected as the Walk-In/Out mode for the extension,
extension user A must manually walk out by dialing the feature code for 'Walk-Out'.
• If Extension user A does not 'Walk-Out', the system will perform a walk out for A, if:
• another extension user walks into extension 201
• there is an incoming call on 201.
• At a time, only one extension user can walk in to another extension.
• Calls made after walk-in will be charged to the Source Extension. Here, calls made by Extension user A
from extension 201 using Walk-In will be calculated and charged to extension 301 only.
• Call record details of calls made after walk-in will be recorded for the Source Extension. Here, call
record details of calls made by Extension user A from extension 201, using Walk-In, will be recorded in
the Station Message Detail Record of extension 301 only.
Walking into another extension to access a feature
• Extension user A with number 301 has Call Forward in the Class of Service.
• Extension user B with number 201 does not have Call Forward in the Class of Service.
• Extension user A is currently at B’s desk. A needs to forward calls of own extension to an external number.
To do this,
• A walks into B’s extension by dialing
• the feature code for 'Walk-In Class of Service'.
• A’s extension number (301)
• A’s User Password
161
• On successful Walk-In, the system applies the Class of Service, Toll Control and other features / facilities
of the Source Extension 301 on the Destination Extension 201.
• From extension 201, extension user A sets Call Forward for 301, to an external number.
161. The default password 1111 will not be accepted, it must be changed first.
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