1214 Matrix ETERNITY NE System Manual
• The caller dials valid extension number.
• VMS prompts: "Please enter first three letters of the name.”
Make sure you have:
• enabled the Confirm Name check box.Refer to “Auto-Attendant Settings”.
• configured the Abbreviated Name for the respective extension. To know more, refer to “Extension
Voice Mail Settings”.
• The caller enters the first three letters of the name.
• If the caller dials valid digits and if the Abbreviated Name is not configured VMS transfers the
call as per the Call Transfer Profile selected for the extension. Talk.
• If the caller dials invalid digits VMS prompts: "No match found." followed by the prompt: "Please
enter first three letters of the name."
• If the extension number dialed by the caller is invalid, the VMS prompts: "The number is not valid."
followed by the prompt: "Please dial the extension number or To dial by name press ‘6’,To leave a
message press ‘7’, To access your Personal Mailbox press ‘8’, For further assistance press ‘9’, To
disconnect the call press ‘#’.
• Dial valid extension number and talk.
To Next Page
