Matrix ETERNITY NE System Manual 419
•In Retry Count Expiry Prompt, select the prompt you wish to play when the Retry Count expires.
Select None, if you do not wish to play any prompt.
• Click Settings . The Prompts Management page opens.
You may add a new prompt from here. For further details, see “Prompts Management”.
Once the files are uploaded these appear as options for Retry Count Expiry Prompt.
•In No Match Found Action, you can select — Disconnect, Transfer to Operator, Transfer to Extension,
Transfer to Department Group, Go to VMAA Menu.
• If you select Transfer to Department Group or Transfer to Extension, select the respective
Department Group number or enter the desired extension number.
In Call Transfer Profile, select the desired Call Transfer Profile as per your requirement. By default,
As Configured for Transfer Number is selected
Click Settings to configure the parameters of the selected profile. For more information, see “Call
Transfer Profile”.
• If you select Go to VMAA Menu, select the desired VMAA Menu.
• If you select Disconnect, the system will disconnect the call.
Multiple Match Found Settings
To Next Page
Loading...
