Matrix Telecom ETERNITY NE - Page 464

454 Matrix ETERNITY NE System Manual
• Click Settings . The Prompts Management page opens.
You may add a new prompt from here. For further details, see “Prompts Management”.
Once the files are uploaded these appear as options for Retry Count Expiry Prompt.
•In No Match Found Action, you can select — Disconnect, Transfer to Operator, Transfer to
Extension, Transfer to Department Group, Go to VMAA Menu.
• If you select Transfer to Department Group or Transfer to Extension, select the
respective Department Group number or enter the desired extension number.
In Call Transfer Profile, select the desired Call Transfer Profile as per your requirement.
By default, As Configured for Transfer Number is selected
Click Settings to configure the parameters of the selected profile.
• If you select Go to VMAA Menu, select the desired VMAA Menu.
• If you select Disconnect, the system will disconnect the call.
No Digit Dialed Settings: No Digit Dialed Settings are applicable when caller has not dialed the
extension number and the first digit wait timer has expired.
•In No Digit Dialed Prompt, select the prompt which you wish to play when caller has not
dialed any digit.
Select None, if you do not wish to play any prompt.
• Click Settings . The Prompts Management page opens.
You may add a new prompt from here. For further details, see “Prompts Management”.
Once the files are uploaded these appear as options for No Digit Dialed Prompt.
• Select the No Digit Dialed Retry check box to prompts the caller to dial the Extension
Number again.
•In No Digit Dialed Retry Count, select the number of times you wish to prompt the caller for
dialing the extension number. The prompt will be played repeatedly till the Retry Count
expires.
•In Retry Count Expiry Prompt, select the prompt you wish to play when the Retry Count
expires.
Select None, if you do not wish to play any prompt.
• Click Settings . The Prompts Management page opens.
You may add a new prompt from here. For further details, see “Prompts Management”.
Once the files are uploaded these appear as options for Retry Count Expiry Prompt.