Matrix Telecom ETERNITY NE - Page 642

632 Matrix ETERNITY NE System Manual
• “Call Toggle”: Once A and C comes in speech with each other, A can toggle between B and C using Call
Toggle feature.
• Privacy against Barge-In: If the feature 'Privacy against Barge-in is enabled for an extension, it cannot be
barged into.
• “Priority”: No Interaction with Barge-In. If 'A' has lower priority than 'B' but has Barge-In enabled; A can
barge-in B.
• “Do Not Disturb (DND)”: Barge-In will not work if the called user has set DND. If 'A' has set DND. A is
busy with C. B calls A. B cannot barge-in A.
• DND Override: Barge-In will work if the calling user is allowed DND-Override. If 'A' has set DND. A is busy
with C. B calls A. On busy signal, B dials the Barge-In code. Barge-In will be successful only if B has DND-
Override enabled.
How to configure
The functioning of this feature is controlled by three parameters, 'Barge-In', 'Privacy against Barge-In' and 'Barge-In
Timer'.
Barge-In and Privacy against Barge-In
First decide which of the extensions are to be allowed Barge-In and the extension that are to be protected against
Barge-In. By default, all extension port types have Barge-In and Privacy from Barge-In disabled in their Class of
Service.
While it makes sense to offer all extensions Barge-In, providing Privacy from Barge-In also to all extensions will not
serve the purpose of Barge-In.
Decide which extensions are to be allowed 'Barge-In', and which are to be allowed 'Privacy from Barge-In' and
enable these features in their Class of Service for the Day and Night/Break.
Refer the topic “Class of Service (CoS)” for instructions.
Barge-In Timer
Barge-In Timer is the time after which the caller gets connected to the called party after dialing Barge-In code or
pressing the Barge-In key. By default the Timer is set to 10 seconds. To configure the Barge-In Timer, see Other
Features under “System Timers and Counts”.
How to use
For Extended IP Phone Users
• Dial an extension.
• If the extension is busy, you get Busy Tone.
• Press DSS Key assigned to 'Barge-In' function.
OR
•Dial 4
103
.
103. This default feature access code can be changed to suit your preference. Refer the topic “Access Codes”.