650 Matrix ETERNITY NE System Manual
• In the column Program alternate number in respective rows, enter the numbers that the system
must call back. When the system finds a missed call eligible for a call back, it will make the call back on
the basis of the ‘Call Back to’ option you selected and the alternate number list.
For each number string you entered in the previous list, enter a corresponding alternative number, if:
• you have selected ‘Call back on same CLI number on which missed call is received’ as the ‘Call
Back to’ option, BUT the CLI received cannot be dialed out without modification. In such a case,
modify the CLI received and enter the string in the alternate number List.
107
OR
• you have selected ‘Call Back on alternate number’ as ‘Call Back to’ option. In this case, configure
the alternative number for the CLI received in the alternate number list.
The modified CLI or the Alternate number should be entered in the same row as the corresponding
received CLI number. For example, for the received CLI number string entered in row 2, enter the
corresponding modified CLI/Alternate number string in row 2.
When the CLI received matches with the number string entered in row 2 of the alternate number list,
the call back will be made using the (modified/Alternate) number stored at row 2 of this List.
If you have selected ‘Alternate Number’ as ‘Call Back to’ option, but do not want to provide alternative
numbers to call back particular callers (i.e. CLI received), configure the CLI of these callers in the first list
but keep the corresponding rows in the alternative number list blank.
• Click Submit to save Call Back on Trunk.
• To configure Call Back on other trunk port types, go to “Mobile Trunks” and “SIP Trunks” under Basic
Settings, and follow the same instructions as above.
107. Where the CLI received can be dialed out without any modification, you do not need to configure any number string in the Alternate
number List.
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