Matrix ETERNITY NE System Manual 681
• If the call is to be forwarded to an extension, dial the extension number.
• If the call is to be forwarded to an external number, dial Trunk Access Code, then the external phone
number and terminate the command with #*.
• For users world wide, Trunk Access Code (TAC) for dialing external numbers are: 0, 5.
• For users in USA, TAC for dialing external numbers are: 9, 5.
• If call is to be forwarded on voice mail, dial the Access Code for the Voice Mail. The default Access
Code is 390. Verify with the System Engineer if the default VMS Access Code has been changed and
use the new code to dial the VMS.
To cancel Call Forward
• Press 'Call Forward' Key again.
OR
• Dial 13.
• Select 'Cancel'.
• You get a confirmatory text message and confirmation tone.
• Replace Handset on the cradle or you get dial tone after 3 seconds.
For SLT Users
To set Call Forward
• Lift the handset.
• Dial 131 for Call Forward - All Calls
• Dial 132 for Call Forward - If Busy
• Dial 133 for Call Forward -If No Reply
• Dial 134 for Call Forward -If Busy or No Reply
• Dial destination Phone Number/Voice Mail/Department Number.
• You get confirmation tone.
• Replace handset.
To set Call Forward-Dual Ring
• Set the desired Call Forward type.
• Dial 136-1 for Call Forward -Dual Ring
To cancel Call Forward
• Lift the handset.
• Dial 130.
• You get confirmation tone.
• Replace the handset.
To disable Dual Ring
• Lift the handset.
• Dial 136.
•Dial 0.
• Replace Handset.
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