Matrix ETERNITY NE System Manual 729
• You can also toggle between an incoming internal/external call (indicated by call waiting tone) and an
internal/external call you are currently in speech with.
• You can also answer an incoming 'Interrupt Request' call and toggle between the interrupting extension
and the extension you were in speech with.
• You can convert a Call Toggle into a three-party conference by dialing Flash-*3.
• You can transfer the call you are currently in speech with to another extension.
• You can park the call you are currently in speech with.
How to configure
Call Toggle is a “Class of Service (CoS)” dependent feature. By default, Call Toggle is included in the ‘Basic
Features’ allowed to all extensions of SARVAM UCS. You cannot disable this feature selectively in the CoS of
extensions, without disabling the entire set of Basic Features.
No other configuration is required for this feature, except for programming a DSS key for Call Toggle, if required, on
the Extended IP Phone extensions. See Phone Key Settings under “Configuring Matrix SPARSH VP248”,
“Configuring Matrix SPARSH VP310”, “Configuring Matrix SPARSH VP330” and “Configuring Matrix SPARSH
VP510”.
How to use
For Extended IP Phone Users
Call Toggle between two internal calls:
• Speech with Extension 1.
• Extension 2 on Consultation Hold.
• To talk with Extension 2, press DSS key assigned to Call Toggle.
• Speech with extension 2.
• Press DSS key assigned to Call Toggle again.
• Speech with Extension 1.
Call Toggle between an Internal Call and an External Call:
• Speech with extension.
• External party on Consultation Hold.
• To talk with the external party, press DSS key assigned to Call Toggle.
• Speech with external party.
• Press DSS key assigned to Call Toggle again.
• Speech with Extension.
Call Toggle between two External Calls:
• Speech with external party 1.
• External party 2 on Consultation Hold.
• Press DSS Key assigned to Call Toggle.
• Speech with External party 2.
• Press DSS key assigned to Call Toggle again.
• Speech with External party 1.
To Next Page
Loading...
