774 Matrix ETERNITY NE System Manual
• The system interprets the code as '412' and invokes Department Call to Group 01, provided there are
no other access codes like 4121, 4123, etc.
• If such access codes exist, the system again waits for the duration of the Conflict Dialing Timer for another
digit to be dialed.
• Thus, only when the conflict in the access codes is resolved, the system will respond accordingly.
How to configure
The working of this feature is controlled by the Conflict Dialing Timer, which is set by default to 2 seconds and can
be changed as desired.
If the duration of the Conflict Dialing Timer is long, it may cause delay in the system's response to the
feature. If the duration is less, the system may misinterpret the access codes. Ensure that the value of the
Timer is programmed optimally (i.e. at least the default value).
To change the Conflict Dialing Wait Timer,
• Login as System Engineer.
• Under Advanced Settings, click System Timers and Counts.
• Scroll to Other Features. Set Conflict Dialing Timer to the desired value.
• Click Submit.