Matrix ETERNITY NE System Manual 849
• Wherever the Trunk Access Code conflicts with the Emergency Number, the emergency number
should be dialed after dialing the Trunk Access Code.
• Let us take the example of Australia, where the emergency number is 000 and the trunk access code is
0. Now, when an extension user of SARVAM UCS located in Australia dials ‘0’ of the emergency
number, the system will consider it as trunk access code and will apply the trunk access code logic.
Therefore, in such cases, the extension user must first dial the Trunk Access Code and then the
Emergency Number. In this case, the extension user must dial 0-000 for emergency number dialing, so
that the system will not wait for the Conflict Timer to apply the Trunk access code logic.
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