890 Matrix ETERNITY NE System Manual
Make sure the phone in which you install Matrix VARTA AMP100, runs on iOS7.
Key Features
• System Extension: Matrix VARTA AMP100 becomes a mobile extension of the SARVAM UCS. As an
increased number of business professionals are using the collaborative tools found in smartphone devices
to help them in their work activities, this application offers businesses an easy way to integrate their
enterprises’ voice solutions within the iOS family.
• Advanced Call Capabilities: Access to features such as Callback, Dial-in Conference, Conversation
Recording and many more.
• Mobility: Matrix VARTA AMP100 provides you the mobility that you need in today's highly competitive
business environment; with the ability to access SARVAM UCS features easily once you are connected to
either Wi-Fi or 3G network. Considering the case of roaming users, one can register Matrix VARTA
AMP100 with the SARVAM UCS using the enterprise Wi-Fi network when working within the office (that is
within the organization's dedicated Wi-Fi coverage area). While working out of the office (where Wi-Fi
network may not be available), one can register the application using the Mobile Data (3G) network.
• Single Number Reach: Retains the identity of the corporate phone system while working away from the
office; so enhances business collaboration and lowers communication delays.
• Dial by Extension: Flexibility to reach to office users with direct extension number dialing.
• Corporate Directory Access: Enhances business collaboration with one-touch access to the Corporate
Directory contacts using the SARVAM UCS's Global Directory.
• Video Support: The application offers the added advantage of Video Calling.
• Presence: Supports changing your Presence status as well as viewing Presence status of other extension
users.
• Busy Lamp Field (BLF): Using BLF you can monitor the status of another extension or trunk and confirm
whether it is available or busy or ringing or on hold.
• IM and SMS: The application allows you to send IM and SMS to remote users. It also supports the Emoji
keyboard to add Emoticons (Smileys) in your messages.
• One Touch Transfer: You can transfer an ongoing call to a fixed extension without entering the number of
that extension and without putting the call on hold. Similarly, you can also transfer a call from the fixed
extension to your application.
• Voicemail Access: Access to the corporate Voicemail from any location ensures no opportunity is lost.
• Multiple Call Support: With multiple call support, you can easily handle multiple incoming calls, merge
and split calls apart, and place users on hold with a simple tap. With this iPhone application, it’s like taking
your deskphone on the road.
• Cellular to Wi-Fi Handover and vice-versa: You can move an active call from the Cellular number (on
the Cellular network) to your application (registered using Wi-Fi network) without disconnecting or redialing
the number. Similarly Wi-Fi to Cellular Handover is also possible where you can manually handover your
call from the Wi-Fi to the Cellular network.
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