Call management (CM
A31003-K16-X001-3-7620, 07/99
Hicom 100 E Version 2.1, Service manual
6-9
Initial operation
Call management / incoming calls
Call management is selected via "System administration" by entering
*95 31994
under menu
item 15 = Incoming calls.
The call management submenus are displayed under menu 15 = Incoming calls.
Description of the 4 blocks that make up call management
The overview shown in Figure 6-4 was divided into 4 blocks which show the logical sequence
of customer-specific programming.
Description of blocks:
Block 1
Incoming calls MSI lines (analogue trunk lines)
1517
Call allocation line, day MSI lines are first assigned to an internal extension for day
and night service.
1518
Call allocation
line, night
Call allocation continues in block 2 (call signalling).
Block 1
DDI line (S0, CorNet, QSig)
1513
Intercept console day
DDI calls which are intercepted are signalled at the day/
night intercept console with the default setting. This app-
lies to all lines.
The day/night intercept console must first be deleted if a
different intercept console is required for each line.
Intercept console entries per line are made under Call al-
location line, day 1517/night 1518.
1514
Intercept console night
1515
Intercept criteria No answer, busy, invalid, incomplete, recall
Call allocation continues in block 2 (call signalling).