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Chapter 1 Troubleshooting
Version 2 2007.05.22
Regarding a fax error, a communication test is available between the customer and
Dell, thereby allowing you to analyze the trouble.
The communication test can be performed from the customer to the Dell site for
transmission errors, and from the Dell site to the customer for reception errors.
Possible causative parts: PWBA HYUI (PL13.4.1)
Checking the PWBA HYUI
Turn off and on the power.
Does the error still
occur when turning
on the power?
NoYes
END
Checking the PWBA HYUI
installation
Reseat the PWBA HYUI.
(Removal64/Replacement
58)
Does the error still
occur when turning
on the power?
NoYes
END
Replace the PWBA HYUI.
(Removal64/Replacement
58)
Checking the printer setting.
Is the [Country] of
[Fax setting] on the
[Admin Menu]
correct?
No
Yes
Set the [Country] correctly.