Dell 3115CN - Fip-1. 79 Busy

1‑186
Chapter 1 Troubleshooting
Version 2 2007.05.22
FIP-1. 79 Busy 035-781
Regarding a fax error, a communication test is available between the customer and
Dell, thereby allowing you to analyze the trouble.
The communication test can be performed from the customer to the Dell site for
transmission errors, and from the Dell site to the customer for reception errors.
Possible causative parts: PWBA HYUI (PL13.4.1)
Checking the dial data
Check the dial data.
Is the dial data
correct?
NoYes
Checking the telephone line
Is the telephone line
busy?
No
Yes
END
Set the correct dial data.
Wait for ten minutes and
redial.
Checking the printer setting
Enter the [Fax/Scanner
Diag] of the Diagnosis.
Is the [G3M RX
Coding] value in the
[Fax Parameter] of the
[Parameter] the
[MMR]?
No
Yes
Set the [G3M RX Coding]
value to the [MMR].
Checking the PWBA HYUI
installation
Reseat the PWBA HYUI.
(Removal 64/Replacement
58)
Does the error still
occur when faxing?
No
Yes
Replace the PWBA HYUI.
(Removal 64/Replacement
58)