Matrix ETERNITY NE System Manual 1005
• When an extension user sets any Publish Presence message other than 'Absent', the system will
consider the user as 'Present'. All incoming and outgoing calls will be allowed on this extension.
• It is possible to program another message in place of Publish Presence messages listed from 6 to 9: I
am Mobile, In a Meeting, Out for Meal, Out of Office.
• Publish Presence messages can be set or changed for any extension from the System Administrator
(SA) mode.
Viewing Presence
• Extension users can know the status of another extension user before calling or when the extension user
does not answer the call.
• Generally, when SIP extension users call another extension, the name of the called extension is displayed
on the calling SIP extension. Now, if the check box 'Display Presence status during call on Extended IP
Phone’ is enabled in the System Parameters, when Extended IP Phone extension users call another
extension, the calling Extended IP Phone extensions will be displayed the 'presence' status message
published by the called extension
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• SLT extension users, whose phone is equipped with a CLI display, can see the status of another extension
by dialing a feature access code, then going ON-Hook. The system will ring back the SLT and send the
Presence status of the desired extension as CLI.
• SIP extension users can use the Presence feature of ETERNITY to view the presence status of other
extensions. For this, they must dial the feature access code and the number of the desired extension.
• SIP extension users who want to view the status of other extensions using the feature supported by their
SIP Client, must have 'Presence Subscription' enabled in their SIP Extension Settings. Refer “SIP
Extensions”.
How to configure
This feature involves the configuration of the following parameters:
• 'Display Presence status during call on Extended IP Phone' check box: Extended IP Phone extension
users will be able to view the presence status for the called extension only if this check box is enabled in
the System Parameters.
• PUBLISH: SIP extension users who want to publish their presence using the feature supported by their
SIP client will be able to publish their presence status only if this feature is enabled in their SIP Extension
Settings. This parameter is not necessary, if they want to publish presence using the feature of SARVAM
UCS.
• Presence Subscription: SIP extension users who want to view the presence of other extensions using
the feature supported by their SIP client must have this feature enabled in their SIP Extension Settings.
This parameter is not necessary, if they want to view presence using the feature of SARVAM UCS.
148. SIP extension users can also dial a feature access code and the number of the extension to see the status of that extension on
their SIP Phone. But this would not be required, if the 'Display Presence status during call on Extended IP Phone ' check box is
enabled in the System Parameters.
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