114 Matrix ETERNITY NE System Manual
If this check box is disabled and you have selected the Continuous Ring check box, the extension that
rejects the call stops ringing while the system hunts for other extensions in the routing group to land the
call.
• Click OK. All the extension numbers you selected will appear in Operator Extension/s for the Day. The
extension numbers appear in the sequence you selected, separated by commas.
• Repeat the same steps to select Operator Extension/s for Break and Operator Extension/s for Night.
• Click Submit.
For each extension you have selected as Operator for the Day, Break and Night,
• define the Class of Service
16
.
• set Toll Control
17
.
• select Outgoing Trunks
18
.
• set Priority
19
.
You can set Class of Service, Toll Control, Outgoing Trunks and Priority for the Operator extension when
you configure the parameters of different extension types: SLT and SIP Extensions.
16. These are features allowed/denied to the Operator extension.
17. The type of calls to be allowed/denied to the Operator extension during the day, during break and at night: local calls, regional
calls, national calls, international calls, limited calls.
18. The trunks through which outgoing calls are to be routed during the day, break and night.
19. Each extension of SARVAM UCS is assigned a Priority Level starting from 1, 2, 3, 4...to 9. With 1 being the lowest priority and 9
being the highest priority. The calls from an extension with higher priority has preference in call landing. When an extension with
higher priority calls another with lower priority, a triple ring is placed on the called extension, and the call will land first on the exten-
sion when there are multiple incoming calls on the extension with lower priority.
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