1276 Matrix ETERNITY NE System Manual
ASR and ACD can be reset anytime, even when the total number of calls is less than 999.
When ACD is reset, only the 'Total Call Duration' maintained for the ACD calculation will be reset. The
'Total Call Duration' of the Call Budget, i.e. the consumed minutes maintained for the Call Budget on the
mobile port will remain unaffected.
• To view the status of other mobile ports, click the respective Mobile port tab.
Resetting SMS Budget
You manually reset the Consumed SMS Budget from the SE mode from the Status page (as explained above) or
from the SA mode.
To reset the SMS Budget from the SA mode, follow the steps given below:
• Login as System Administrator.
• Under Trunks Properties, click Mobile.
• Scroll to SMS Budget.
• Consumed SMS (Total): This shows the number of SMS of the allotted SMS Budget that has been
used up on the Mobile port.
• Consumed SMS (Daily): This shows the number of SMS of the allotted Daily SMS Budget that has
been used up on the Mobile port.
• Budget Reset Mode: Enable this check box if you want only the Consumed SMS (Total) Budget to be
reset on a particular date of every month.
• Budget Reset Schedule (Date): Select the date of the month (Daily or 1-31) on which you want the
SMS Budget to be reset every month.
• Reset Consumed Budget: Enable this checkbox to reset the consumed SMS Budget, manually. It will
reset both Consumed SMS (Total) and Consumed SMS (Daily).
• Click Submit.
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