Matrix ETERNITY NE System Manual 3
• System Maintenance: This chapter provides instructions for back-up, generating reports and debugging.
• Status: This chapter describes the indicators of the System, Network (Ethernet), SIP Trunks, SIP
Extensions, Mobile and CO status.
Refer “Contents” for more details.
How to Read this System Manual
This document is organized in a manner to help you get familiar with ETERNITY NENX Platform and SARVAM
UCS SOHO Application, help you with system installation, configuration and use of the features.
This System Manual is presented in a manner that will help you find the information you need easily and quickly.
You may use the table of contents and the Index to navigate through this document to the relevant topic or
information you want to look up.
Cross-references are provided in blue font with hyperlinks. You can look up the source by clicking the links.
Instructions
The instructions in this document are written in a step-by-step format. Each step, its outcome and indication/
notification, wherever they occur, have been described.
Access Codes
Access codes are strings of digits dialed by an extension to:
• call another Extension, Department Group.
• grab a Trunk line.
• use a Feature. Example: Do Not Disturb, Call Forward.
The Access Codes provided in the instructions throughout this document, are default access codes. It is possible to
change the Access Codes according to user requirement and preferences. Verify with the Installer/System
Engineer, if the default Access Codes have been changed, and use the access codes configured by the System
Engineer. For more information, read the topic “Access Codes” in the document.
Notices
The following symbols have been used for notices to draw your attention to important points
Important: to indicate something that requires your special attention or to remind you of something you
might need to do when you are using the system.
Caution: to indicate an action or condition that is likely to result in malfunction or damage to the system or
your property.
Warning: to indicate a hazard or an action that will cause damage to the system and or cause bodily harm
to the user.
Tip: to indicate a helpful hint giving you an alternative way to operate the system or carry out a procedure,
or use a feature more efficiently.