Matrix ETERNITY NE System Manual 299
When you select an RBT Message (1–4), you must record a Voice Module with the desired RBT Message
and assign the Voice Module to Trunk Auto Answer RBT Message application
You can record 4 different RBT Messages for Trunk Auto Answer and assign a different RBT message for
the Day, Break and Night. See “Voice Message Applications” for instructions on recording and assigning
voice modules for RBT messages.
• Select the Trunk Auto Answer Busy Bye Message you want the system to play to callers when the
landing destination extension is busy, from the following options:
• None
• Bye Message1
• Bye Message2
• Bye Message3
• Bye Message4
If you do not want Busy Bye message to be played, select None. The system will not play Busy Tone to
the caller. Default: None.
When you select a Bye Message (1–4), you must record a Voice Module with the desired Bye Message
and assign the Voice Module to Trunk Auto Answer Bye Message application.
You can record 4 different Bye Messages for Trunk Auto Answer and assign a different Bye message for
the Day, Break and Night. See “Voice Message Applications” for instructions on recording and assigning
voice modules for Bye messages.
• Follow the same instructions as described above to configure Incoming Call Routing to Route Calls
during Break to and Route Calls during Night to.
Return Call to Original Caller
• Click RCOC to expand.
• To apply the RCOC (Return Call to Original Caller) feature on the mobile trunk, select the check box Set
RCOC for Calling Extension, when Called Number is busy/ switched-off / not responding. Default:
Disabled.
When RCOC is enabled on the Mobile trunk, the system routes calls returned by remote parties back to
the extensions that originally made the call from this trunk (i.e. the original callers' extensions).
To know more, refer the “RCOC (Return Call to Original Caller)” feature.
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