Matrix ETERNITY NE System Manual 353
match is found SARVAM UCS displays the company name configured for that entry to the Operator, that
is, the CLI will display the called party number and name.
After the Operator answers the call, the CLI will change and display the calling party number and name (if
configured in the Global Directory).
If you keep this option disabled, the calling party number and name will be displayed as the CLI, both
during an incoming call and after the call is answered by the Operator.
You can configure the Display Called Party Number as CLI option only from Jeeves.
• If Built-In Auto Attendant or DISA is enabled on the SIP Trunk, select the response you want the system to
send in On Connect Media send, that is 200 OK or 183 Session Progress.
• When a call received on any trunk of SARVAM UCS is routed through the SIP Trunk, select the response
after which the call on the source trunk must be answered in Answer Source Trunk on Receiving. You
can select Early Media or 200 OK.
• If your ITSP requires “tel” in the URI so that it can handle/ route calls to/from global numbers, in Use “tel”
URI type in set the option as required by your ITSP from the following:
• TO, Request URI
•FROM
• TO, Request URI and FROM
Default: None.
The system will send 'tel' URI in the selection headers and Request URI according to the selection you
make. This will be used while making an Outgoing call.
• Select Send "user=phone" check box, if you want SARVAM UCS to add user=phone in the Request URI/
From/To header of the INVITE message. Default: Disabled.
SARVAM UCS will send user=phone, only if the SIP ID is numeric.
• Select the Include ptime header in SDP check box, if you want to add ptime header in SDP offer and
answer. Default: Disabled.
• When an incoming call is diverted/forwarded to an external number using the same SIP Trunk, configure
the following Redirection parameters as required by your ITSP:
• Select the desired Call Redirection Type. You may select Generate new Call or Send 302. Default:
Generate new Call.
• If you want the system to send 181 response to the source upon redirection, enable the Sending of
181 responses upon Redirection checkbox. Default: Disabled.
• If you have selected Generate new Call as the Call Redirection Type, you may select the Include
"Diversion" while diverting the call checkbox. The system includes incoming call request information
in Diversion header, along with the reason of redirection. Default: Disabled.
• If you have selected Generate new Call as the Call Redirection Type, you may select the Include
"History-Info" while diverting the call checkbox. The system includes the incoming call request
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