Matrix Telecom ETERNITY NE - Page 435

Matrix ETERNITY NE System Manual 425
Message Leave Options
You can assign the Digits (0-9, *, # or None) to each of the options — Re-record, Confirm, Urgent,
Private(Confidential), Listen Recorded Message and Append to Recorded Message.
Make sure you do not assign the same digit to multiple options.
The digit you configure will be played as the digit to be dialed by the caller to select the respective option. The
options will be played in the sequence — 1-9, 0, *, #. The option for which the Digit selected is None will not be
played.
After the digits have been assigned, the system will proceed further as per the options selected by you. Given
below is the brief description of each option:
• Re-record: The system will clear the recorded message and let the caller record a new message again.
This is applicable only if you have enabled the Message Verification check box.
• Confirm: The system will save the recorded message as per the option set by you in No Digit Dialed
Action. This is applicable only if you have enabled the Message Verification check box or selected the Ask
Caller as the Message Type and/or Message Sensitivity option.
• Urgent: The system will save the recorded message along with the Message Type as Urgent. This is
applicable only if you have selected the Ask Caller as the Message Type option.
• Private(Confidential): The system will save the recorded message along with the Message Sensitivity as
Private. This is applicable only if you have selected the Ask Caller as the Message Sensitivity option.
• Listen Recorded Message: The system will play the recorded message to the caller and then play the
message leave options again. This is applicable only if you have enabled the Message Verification check
box.
• Append to Recorded Message: The system will let the caller record a new message again and add it to
the existing recorded message. This is applicable only if you have enabled the Message Verification check
box.
System will check — Maximum Message Length, New Message Delivery Option in Mailbox Full Condition
etc — before allowing the caller to append the recorded message
The Message, that is, the recorded message along with the appended message cannot exceed the
Maximum Message Length. Hence, the system will allow recording of the appending message only till it
reaches the Maximum Message Length.
•In No Digit Dialed Action, if no digit is dialed by the caller, the system will take action as per the Message
Type and Message Sensitivity configured.
If you have configured Ask Caller option in Message Type and/or Message Sensitivity, you can select the
desired action — Normal+Normal, Urgent+Normal, Normal+Private or Urgent+Private.
No Mailbox Action
No Mailbox Action is applicable if you have enabled Overide Message Leave Settings of Extension parameter.
•In No Mailbox Action, you can select — Disconnect, Transfer to Operator, Transfer to Extension, Transfer
to Department Group, Go to VMAA Menu.