516 Matrix ETERNITY NE System Manual
How to configure
For the SMS Server to function, you need to configure the following parameters,
General Parameters
• Login as System Engineer.
• Under Advanced Settings, click SMS Server.
• Click General Parameters.
If attached file is .csv but file size is more than we
support. (i.e 2MB)
There is No such Error cause for this condition.
In this case, the incoming email will get ignored.
If attached file format is found to be csv but in subject it is
not received as "Bulk SMS" (string required for this Bulk
SMS feature) and not applicable for Master also.
Attachment is not allowed for normal Mail to SMS.
If attached file format is found to be .csv, subject is
matched for Bulk SMS but feature is disable
Bulk SMS feature is disabled
If attached file format is found to be .csv, subject is
matched for Bulk SMS but user is not allowed to send
Bulk SMS (user means from which email is received)
User not allowed to send Bulk SMS
If attached file format is found to be .csv, subject is
matched for Bulk SMS, user is allowed Bulk SMS feature
(user means from which email is received) but Text data
contains more than 160 characters (i.e consider that text
data is such that sms is to be send in multi-part)
More than 160 character text is not supported for Bulk
SMS
If attached file format is found to be .csv, subject is
matched for Bulk SMS, user is allowed Bulk SMS feature
(user means from which email is received), Text data is
also for single part sms but attached file data is not as
required.
Invalid ".csv" file.It should contain data only in first 2
columns (i.e.Name, Phone Number or Phone Number,
Name) without any header.
If already one .csv file for Bulk sms is in process and
other attached valid file is received.
Already one file is in process. Please send the file again
after x minute(s) approximately.
Here x is the time duration for which current csv file will
be processed.
If Bulk SMS file is processed, send report Please find the attached report of Bulk SMS file "xxx.csv"
received on "Date-Time" .
where xxx.csv should be replaced with filename
Date-Time should be replaced with the date and time
when email was received by system.
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