Matrix ETERNITY NE System Manual 563
If a match is found for the user and the user is assigned a Personal Directory, the system accepts and takes the
necessary action as requested by the user. The request may be for adding, viewing, deleting or editing a contact.
The following validations are applicable when you want to configure contacts via Email:
The Number can be a maximum of 16 digits.
The Name can be a maximum of 12 characters.
The Email ID can be a maximum of 64 characters.
The Group can be a maximum of 16 characters.
While configuring Personal Directory via Email, make sure you have configured the Type of Group in the
“SMS/Email Group” topic under SMS Server.
Adding a contact
You can add a single/ multiple contacts via Email. To add a contact you must send an Email to the SMS Server in a
specific format. Given below are the various examples and formats of adding a contact.
To add a single contact
Given below is the format of the mail to be sent to the SMS Server, to add a single contact.
To: smssever@domain.com (this is the Email ID of the SMS Server)
Subject: James Smith=+919898985400 (The name and number of the contact you wish to add)
Here,
The To field contains the Email ID of the SMS Server.
The Subject contains the details of the contacts.
The name of the contact is James Smith
The number of the contact is +919898985400
The contact is added at a first free index, between 1 to 25 in the Personal Directory and a confirmation mail is sent
to the sender, with the Subject: SMS Server Personal Directory Configuration and the message in the body: New
entry is added successfully at index-XX.
To add multiple contacts
To add multiple contacts via single mail, you must enter the contacts by separating them with a comma(,). Given
below is the format of the mail.
To: smssever@domain.com
Subject: James Smith=+919898985400, Steve D=898954045
Here,
The To field contains the Email ID of the SMS Server.
The Subject contains the details of the contacts.
The names to be added are James Smith and Steve D and their numbers are +919898985400 and
898954045 respectively.
Make sure you do not enter any space before and after "=".
The contact is added at a first free index, between 1 to 25 in the Personal Directory and a confirmation mail is sent
to the sender, with the Subject: SMS Server Personal Directory Configuration and the message in the body: New
entry is successfully added at index-XX, Name: XXXXX, Number: XXXXX. Where XXXXX=is the information
received in the mail for configuration. A separate mail is sent for each contact that is added.
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