564 Matrix ETERNITY NE System Manual
View details of existing contact
You can view the numbers saved against a Name or Group in the Personal Directory. Given below is the format of
the mail sent to the SMS Server.
Given below is the format of the mail to be sent to the SMS Server, to get the details of the existing contacts.
To: smssever@domain.com
Subject: HDFC Customer Care? (this is the name/group)
Here,
The To field contains the Email ID of the SMS Server.
The Subject contains the Name/Group Name whose details are required by you.
The Group Name is HDFC Customer Care.
The server will send a return mail with the number(s) as given below:
HDFC Customer Care:
James: +919898985400
John: +919897894512
Steve: +91898954045
If multiple entries exist, the return mail will contain the details of all. For example, if the query is made for the name
James, that is Subject: James?. If the system finds two entries (James D and James S) then reply email contains
both entries.
James D: 9426712345
James S: 9426921345
Similarly, if you want the details of all the names/groups beginning with J, then return mail will contain all names
starting with character "J" and each name will be displayed in a separate row, followed by their numbers.
James D: 9426712345
James S: 9426921345
John S: 9996565123
If no match is found for the Name/Group Name, the system sends a reply mail with the Subject: SMS Server Error
Cause and the message in the body: X not found in Personal Directory, where X is the actual name.
Deleting a Contact
To delete an entry from the Personal Directory, the mail to be sent to the SMS Server must be in the format as
given below.
To: smssever@domain.com
Subject: HDFC Customer Care=
Here,
The To field contains the Email ID of the SMS Server.
The Subject contains the Name/Group Name that you want to delete.
In this case, there are three contacts +919898985400 (James), +919897894512 (John), +91898954045
(Steve) that will be deleted.
If the system is able to delete the entry, a reply mail with Subject: SMS Server Personal Directory Configuration and
the message in the body: X is deleted from Personal Directory', where X is the particular name which is received for
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