Matrix ETERNITY NE System Manual 581
Code 001 will be applicable to Midas Business Solutions and Account Code 002 will be applicable to Jet-
Set Holidays.
Forced Account Code
SARVAM UCS can be configured to prompt extension users to dial the Account Code whenever they grab a trunk
to dial out a number. Hence the feature name Forced Account Code.
To apply Forced Account Code, this feature must be enabled on the extensions and trunks from which calls using
Account Codes are to be made. When Forced Account Code is enabled on an extension, and the extension user
dials out a number or the Trunk Access Code to grab a trunk, the system will play an error tone. If the extension is
a SIP Phone, the system will flash a message on the phone’s display that Account Code is required to make the
outgoing call.
• Account Codes are applicable for external calls only.
• To use Account Codes, extensions must be allowed this feature in their Class of Service (CoS).
• If you want to use Account Names, you must configure the Account Name List.
• When the Forced Account Code is enabled on a trunk, the system will ask the extension user to enter
the account code irrespective of the method of dialing, whether Global Abbreviated dialing, Personal
abbreviated dialing, Least Cost Routing or Selective Trunk Access.
• However, if Forced Account Code is enabled on the selected trunk, and the number is dialed using
Selective Trunk Access, the system will dial out the number using Store and Forward dialing.
In the case of Abbreviated Dialing or Direct Dialing, if the extension user fails to dial the Account Code,
an error message will be displayed on the extension user's SIP Phone.
How to configure
For Account Code to work, the System Engineer must:
• Enable 'Account Codes' feature in the Class of Service (CoS) of the extensions to which this feature is to
be allowed.
• Prepare and configure the Account Name List, if you are going to assign names to the account codes.
• If Forced Account Code is to be used, enable 'Forced Account Code' check box on the trunks through
which calls using account codes are to be made.
Preparing Account Name List
In consultation with the User, the System Engineer may:
• Draw a two-column table on a paper.
• Write Account Codes on one column. Account codes may be any three-digit number between 001 and
999.
• Write the Account Names, i.e., names of the clients on the second column, against their respective
Account Codes.
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