Matrix ETERNITY NE System Manual 619
You may customize these Built-In Auto Attendant voice messages by recording messages of your
choice and assigning them to the voice modules. For instructions on recording messages on the voice
modules and assigning voice modules, see “Voice Message Applications”.
If you do not use any of the above voice modules, the system will play the Call Progress Tone for each call
state.
• Configure the following Built-In Auto Attendant related Timers, as required:
• Built-In Auto Attendant Inactivity Timer (default: 60 seconds)
• Built-In Auto Attendant Answer Wait Timer (default: 5 seconds)
• Built-In Auto Attendant Music Timer (default:5 seconds)
• Built-In Auto Attendant Beeps Timer (default: 10 seconds)
• Built-In Auto Attendant Ring Timer (default: 30 seconds)
• Built-In Auto Attendant Busy Tone Timer (default: 15 seconds)
• Built-In Auto Attendant Error Tone Timer (default: 5 seconds)
See “System Timers and Counts” for instructions.
• Configure the following Built-In Auto Attendant related check boxes, as required:
• Disconnect Built-In Auto Attendant call, when dialed number is busy: when this check box is
enabled, if the dialed extension is found busy, the system will disconnect the Built-In Auto Attendant
call instead of routing it to the Operator. Default: disabled.
• Disconnect Built-In Auto Attendant call, when dialed number is not responding: when this check
box is enabled the system, if there is no reply from the landing destination extension, the system will
disconnect the Built-In Auto Attendant call instead of routing it to the Operator. Default: disabled.
• Disconnect Built-In Auto Attendant call, when caller does not dial any digit: when this check box
is enabled, if the caller fails to dial a digit within the Built-In Auto Attendant Beeps Timer, the system will
disconnect the Built-In Auto Attendant call instead of routing it to the Operator. Default: disabled.
See “System Parameters” for instructions.
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