Matrix ETERNITY NE System Manual 665
• Click General Parameters.
• In the Service Charge Type, select the type of service charge you want to apply from the options:
• Fixed for a call: A fixed amount is added as service charge to every call regardless of the cost of that
call.
If you select this option, you must define the Amount to be added as service charge in Specify Service
Charge.
• per Unit: service charge is added to each unit of the call. For example, if a call worth 10 units was
made, the service charge will be applied on each of the 10 units, instead of the one time service
charge as in the case of Fixed service charge.
If you select this option, you must define the amount to be added as service charge on each unit in
Specify Service Charge.
• % of call cost: A percentage of the cost of the call is added as a service charge for that call.
If you select this option, you must define the percentage in Specify Service Charge in % which
appears.
• Click Submit.
Applying Call Cost Calculation on Trunks
• To assign Call Cost Calculation Pulse Rate Option and configure the Call Cost Calculation Schedule
on the trunks, go to Basic Settings, and configure these on the different trunk port types. See “CO Trunks”,
“Mobile Trunks”, and “SIP Trunks” under Basic Settings for instructions.
Configuring Pulse Rate Types
Generally service providers offer discounted call rates for holidays. To take care of this, SARVAM UCS provides
two types of Pulse Rate Tables: Normal and Discounted.
If your service providers do not offer any special rates for holidays, you may skip configuring the Discounted Pulse
Rate table.
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