Matrix ETERNITY NE System Manual 689
• To select a particular extension number or type, click on the tab.
• Click Call Forward to expand.
• Select the type of Call Forward you want to set for the extension:
• To forward calls to voice mail, select the radio button Forward Calls to Voice Mail and the type of call
forward. Default: Unconditionally.
• To forward calls of this extension to another extension, select Forward Calls to Phone radio button
and the type of call forward. Default: Unconditionally.
Enter the extension number to which calls must be forwarded.
• To forward calls of this extension to an external number, select Forward Calls to External Number
radio button, and select the type of call forward. Default: Unconditionally.
Enter the external number to which calls must be forwarded.
By default, TAC 0 is assigned for routing external calls. You can change the TAC as per your
requirement.