708 Matrix ETERNITY NE System Manual
• Once the call is parked automatically in the free orbit, a confirmation message appears on the LCD of A’s
phone ‘Call Parked in Orbit X’ (where value of X varies from 2 to 9).
• C is played music on-hold.
• A tries to find B (by either calling several numbers or by going in person or sending someone).
• The parked call remains in orbit for the duration of the Call Park Timer, which is set to 2 minutes by default.
• A finds B.
• B retrieves the call from another extension by dialing the feature access code for retrieving Call Park and
Orbit number X.
• If A cannot locate B or if B cannot attend the call, A can also retrieve the call from his extension.
• If the parked call is not retrieved before the expiry of the Call Park Release Timer, C gets disconnected.
Parking Calls in Personal Orbit
Parking calls in the Personal Orbit works the same way as in General Orbit. The only difference is that A can park
multiple calls by dialing the Personal Orbit Number. But calls can be retrieved from A's phone only.
When there are multiple calls to be retrieved from the Personal Orbit, they are retrieved one by one, without
following any particular sequence like FIFO or LIFO.
To be able to use 'Call Park', this feature must be enabled in the CoS of the requesting extension.
However, for retrieving parked calls, the system does not check CoS. So any extension can retrieve parked
calls.
How to configure
To be able to use this feature, you must do the following configuration:
• Enable Call Park in the “Class of Service (CoS)” of the extensions which you want to allow this feature. For
instructions see “SLT Extensions” and “SIP Extensions” under Basic Settings.
• Assign DSS key for ‘General Call Park - Auto’.
OR
Assign a separate DSS key for each General Orbit (2-9).
For instructions, see Phone Key Settings under “Configuring Matrix SPARSH VP248”, “Configuring
Matrix SPARSH VP310” and “Configuring Matrix SPARSH VP330” and “Configuring Matrix SPARSH
VP510”.
• If required, change the value of the Call Park Timer and the Call Park Release Timer to the desired
duration. See “System Timers and Counts” for instructions.
How to use
For Extended IP Phone Users
To park a call
• You are in speech with extension/external caller.
• Press DSS Key assigned to 'Call Park'.
OR
Press Transfer key and dial 115
• Enter Orbit Number (1-9)
(Personal Orbit:1; General: 2-9).
To Next Page
Loading...
