Matrix ETERNITY NE System Manual 715
Tone standards vary with the country of application. For example, as per ITU standard, the Dial Tone for India
consists of 400Hz modulated by 25Hz, whereas it is 350+440Hz, without modulation, for USA/Canada. Further,
many countries use different frequencies and cadences for the same tone. For example, in the US, five different
frequency and cadence are used for Dial Tone.
SARVAM UCS offers the flexibility of setting the Call Progress Tone Generation (CPTG) type to match the country-
specific CPT standards established by ITU.
India being the default 'Region' for SARVAM UCS, the CTPG for India is set as default in the system.
How it works
At the time of installation, when you select the Region (according to the geographical location of the site where the
System is installed), SARVAM UCS sets the country-specific CPTG type defined for the selected Region. To see
default CPTG types applicable for each region, see “CPTG Region Codes”.
For countries that use different frequencies and cadences for the same tone, e.g. USA, only one
frequency/cadence among the group is considered. See “Default CPTG Type” at the end of this topic.
External Call
Waiting Tone
(Call Waiting
Tone as per ITU)
Two ticks followed by a
longer OFF time of
approx. 3 seconds;
played to a busy
extension when there is
a new incoming Trunk
call.
Beep...Beep…
……......Beep...
Beep
Played for the duration
of the Transfer-On Busy
Timer.
Transfer-On Busy
Timer.
Confirmation
Tone
(Acceptance
Tone as per ITU)
Continuous, fast beeps,
played to confirm
successful use of
features.
Beep... Beep...
Beep
Played for 7 seconds. Confirmation Tone
Timer
Feature Tone Short beep followed by
a longer off duration
repeated every second;
played when dialing
feature access codes
Beep.................
Beep
Played until user goes
ON-Hook or dials a
feature code.
Programming
Confirmation
Tone
Continuous, fast beeps;
played to indicate that
system has received a
valid command and is
processing it.
Beep... Beep...
Beep
Played for 3 seconds. Programming
Confirmation Timer
Programming
Error Tone
Fast beeps, played on a
wrong programming
command being dialed.
Too…Too…Too
…Too
Played for 3 seconds. Programming Error
Tone Timer
a. In Store and Forward dialing, the digits are first stored in a memory location and then these are dialed on the trunk.
For example: When Least Cost Routing (LCR) is enabled, the system will store the dialed digits first, check the trunk
through which the call is to be routed and then dials the number on the appropriate trunk.
CPT Event Sound Duration Timer
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