Matrix Telecom ETERNITY NE - Page 734

724 Matrix ETERNITY NE System Manual
D calls B
• The system matches the incoming number with the numbers configured in the Tape Incoming Calls
received from following numbers in the Call Taping Profile assigned to B. The system finds a match.
• When speech is established, the system records the speech between D and B in E's mailbox.
• Call Taping Beeps will be played to D and B, if Play Beep when Raid/Call Taping/Conversation
Recording starts is enabled in the System Parameters.
The system will tape incoming calls without CLI, only if the parameter Tape Incoming Calls received
without CLI is enabled in the Call Taping profile assigned to the extension.
A calls B
• The system checks, if the Tape Internal Calls is enabled in the Call Taping Profile assigned to A.
• If the check box is enabled, the system records the speech between A and B in E's mailbox.
• Call Taping Beeps will be played to A and B, if Play Beep when Raid/Call Taping/Conversation
Recording starts is enabled in the System Parameters.
To listen to the conversation, A and B must have access to the mailbox of E.
Feature Interaction:
• Conversation Recording: If Call Taping and “Conversation Recording” both are enabled for an extension,
then priority is given to Call Taping.
How to configure
To provide this feature to extensions,
• Call Taping Profile must be configured. A Call Taping Profile consists of the following parameters:
• List of Incoming and Outgoing phone numbers for which the system should initiate Call Taping.
• Tape Internal Calls check box.
• Tape Incoming Calls Received without CLI check box.
You can configure four different Profiles and assign these profiles to different extensions.
• Specify where to save Call Taping files—Common Mailbox or Personal Mailbox.
• If Call Taping files are to be saved in a Common Mailbox, you must enter the extension number whose
mailbox is to be used for Call Taping.
• Call Taping must be enabled on the Trunks assigned to the extension users for making/receiving external
calls.
• By default, Play Beep when Raid/Call Taping/Conversation Recording starts is enabled in the System
Parameters. If required, you may disable these beeps.