Matrix ETERNITY NE System Manual 727
• If required, disable the Beeps played when Call Taping starts by clearing the Play Beep when Raid/Call
Taping/ Conversation Recording starts check box. Default: Enabled.
• Click Submit.
How to use
This feature works automatically on the extensions which have the Call Taping parameters configured.
Call Taping conversations can be recorded either in a common mailbox or in the extension user’s personal mailbox.
• If calls are taped in a common mailbox, only the extension users having access to the common mailbox
can retrieve and listen to the recorded conversations.
• If calls are taped in a personal mailbox, the extension user can listen to the recorded conversation by
accessing their personal mailbox.
Accessing Personal Mailbox
Extended IP Phone Users
• Press Voice Mail Key.
OR
• Dial 390 -Your Mailbox Password
115
• Follow Voice Mail Prompts to listen to new messages.
SLT Users
• Lift the handset.
• Dial 390-Your Mailbox Password
116
• Follow Voice Mail Prompts to listen to new messages.
• Replace handset.
Accessing Common Mailbox
• Press Voice Mail Key.
OR
• Dial 390 (default Voice Mail Access Code).
• Dial 0 to go to Home Position (default Access Code).
• Dial 8 (default Access Code).
• Dial the number of the extension to which the common mailbox has been assigned.
• Enter the password for the common mailbox
117
.
• Follow Voice Mail Prompts to listen to the new/old messages.
• Replace handset, after you have finished listening to the messages.
If the common mailbox is password protected, make sure that you provide the password to all extension
users who are to be provided access to this mailbox.
115. Only if the mailbox is password protected, you will be prompted to enter the mailbox password.
116. Only if the mailbox is password protected, you will be prompted to enter the mailbox password.
117. Only if the mailbox is password protected, you will be prompted to enter the mailbox password.