After inserting the value the user can either press Enter, or equivalent in touch devices, or click Save to make the newly
inserted value permanent. Only meaningful numbers will be accepted during the save process. Anything else will be
ignored and will not result in a value change.
Troubleshooting and FAQ
Enable JavaScript
HM4Web requires JavaScript to provide interactivity with the server and the user. HM4Web will not work if JavaScript is
disabled in your browser.
By default most browsers come with JavaScript enabled. But if you have disabled JavaScript in the past, please re-enable
JavaScript before accessing HM4Web pages.
Browser cache
HM4Web includes resources that change infrequently such as CSS files, image files and JavaScript files. These
resources take time to download over the network which increases the time required to load the HM4Web page in your
browser. Browser caching allows these resources to be saved by a browser and used without requesting them each time
from the server. This results in faster loading of HM4Web pages.
Caching is normally enabled by default, for optimal HM4Web performance make sure it has not been disabled.
Note: HM4Web pages will still work properly with disabled browser caching, however resource loading time will
be slower compared with normal cached operations.
Using a proxy
Some users may be accessing the HM4Web project through a proxy. The proxies may control the number of parallel
connection for the browser.
Make sure that the maximum parallel connections allowed (max connections) is not more than 10 and not less than 5.
Why I'm not able to see changes in the web pages?
Every time a new web page is added edited into the project, you need to download the project to the device. However,
when you connect the device IPaddress, the web browser might display cached pages instead of the latest downloaded
pages. To avoid this behavior you can:
l disable cache of your web browser
l force web page refresh
l by-pass browser cache
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HMWIN Studio |User Manual|v206 (2017-06-30) |EN|© 2014-2017 Panasonic Electric Works Europe AG
Troubleshooting and FAQ
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