Dell 3115CN - Page 47

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Chapter 1 Troubleshooting
Version 2 2007.05.22
2.3.3 FIP for Color Fax
When using Color FAX, there will be limitations as listed below.
- Color FAX cannot be used while receiving or transmitting a FAX.
- When reading a document to be FAX transmitted in the platen mode, only one
page can be transmitted.
- If the FAX machine on the other party side is made by other supplier or other
model of DELL, there may be a case that color transmission or color reception of
FAX cannot be made.
- In case an error occurs during Color FAX transmission, the process will be
completed as is. There will be no retransmission.
- Color FAX cannot be used by Direct FAX.
- The data of Color FAX cannot be transferred to other parties.
NoYes
Checking the customer operation
No
Yes
Checking the error
Checking the firmware version
No
Yes
Upgrade the firmware.
Ask to the transmitter.
-Fax machine
-Original
-Fax setting
-Fax menu
START
Did the customer operate
the fax correctly?
Does the error occur
when sending?
Is the firmware
current version?
PWBA HYUI/PWBA ESS:
200612191047 or later
PWBA MCU: 5.08 or
later
Possible causative parts: PWBA HYUI (PL13.4.1)
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A